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91 East Main St. Unit 1, Welland, Ontario L3B 3W5 Canada
: 905-735-4025   |   BOOK ONLINE
info@palazzosalon.com
Mon-Tues 9am-5pm | Wed-Fri 9am-8pm | Sat 9am-4pm | Sun Closed

Multi-level Pricing

We have multi-level pricing according to achievement levels & years of experience. Amounts listed for services are the starting price.

Prices subject to change without notice.

Arrivals

For all treatments, please arrive 15 minutes prior to your scheduled appointment in order to complete a brief health questionnaire.

Please understand that if you are running late, we may not be able to complete the entire service in order to remain on schedule and out of respect for our following guests.

Appointments/Cancellations/No Shows

A credit card is required to be placed on file in order to reserve an appointment. This policy is put in place to protect our service providers schedule as they rely on your timely cancellation in order to have an opportunity to accommodate another guest.
We understand that sometimes you may need to change your appointment so we ask that you give us 24 hours notice for a single treatment, 48 hours for multiple treatments/spa packages, and 1 week notice for group parties. If less notice is given when cancelling or rescheduling, you will be charged 50% of the scheduled service cost. If you fail to show up to your scheduled appointment, a no show will result in being charged 100% of the scheduled service charge.
*Please note* If you are running late, we may not be able to perform the full treatment.

Referrals

We appreciate your kind referrals and without our loyal customers we could not grow our business.

As a thank you for sending us your friends and family, you will receive a $20 credit to use towards your next service with us. Equally, the person you refer to our salon & spa will receive $20 off their first visit with us.

*The referral credit can only be applied when the service total is a minimum of $100. The referral credit does not apply to a wedding party having services done on the day of the wedding.

Gift Cards Available

Gift cards are available and are purchasable in-person, over the phone or through our website by clicking here.